AUDIO VISUAL TECHNICIAN

Technician Position Overview
Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.

Key Job Responsibilities

Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section below.

Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with clients on site to ensure that their needs are met and the equipment setup is working properly. Monitors event and checks in on clients throughout the events' duration. Understands and fosters the venue and client relationship.

Technical Ability
Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge
Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment pull sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing up-selling techniques.

Required Experience:
- High School Diploma is required. Bachelor’s degree is preferred.
- 2 years of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver’s license and clean driving record is required for team members that may operate Company vehicles.
- Ability to drive a Van

Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 50 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Technical Qualifications
Familiarity with the following equipment is preferred:

Audio
House Sound, Wireless Microphones, Powered Speakers, Audio Recording, Press Box, 4 – 16 Channel Mixers including Digital, Audio Processing, Push to Talk Systems, Signal Flow.

Video
2,000 – 10,000 Lumen Projection, Multiple Imaging, Digital Video Playback/Record Systems, Presentation Switching Systems, Distribution Amplifiers, Signal Flow

Lighting
Up Lighting, Gels, Gobos, LED’s, Podium Wash (Basic Focus), Basic Dimming and Controlling, Programming, Follow Spot, Basic Electrical and Power Distro, Hang Truss, Focus Instruments, Signal Flow

Computers
Display, Interface, USB, Switching, Loading Apps/Drives, Basic MS office (PowerPoint, Word, Excel), IP Addressing Knowledge, IP Address Setup in Windows, OS/Network Printers, Knowledge of DHCP/Static Addressing, Switches, Hubs, Signal Flow

Rigging
Hanging Projection Screens, Ground Supported Truss, Attaching Lighting and Projection to Truss, Banners and signs,

Staging
Build Staging, Build Drapery, Podiums, Flats, Custom Scenery Pieces

Additional Information
- Team members will be in contact with high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.. Working times include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines (hair length, facial hair and attire) as defined by CAVS team member handbook.
- You will be a team player, always helping in whatever role is necessary to provide exceptional client service
- You will represent Corporate AV and the Client’s interest at all times, and will act responsibly in every situation.
- You will be considerate and professional to everyone you are working with: fellow staff members, freelancers, vendors, and of course the clients.

Click here to apply.

WAREHOUSE TECHNICIAN

Position Overview
Support departmental warehouse functions including inbound/outbound order processing with emphasis on teamwork while performing job duties and complying with safety standards.  Responsible for equipment quality control (QC) process and inventory tracking. Reliable self-starter, attention to detail.

Key Job Responsibilities:

Asset Management
Stage and scan equipment. Manage and support Quality Control Procedures. Reshelf equipment. Inventory of equipment.

Inbound/Outbound Order Processing
Accurately receiving and labeling product, picking inventoried product from warehouse and packing orders using a scanner connected to an inventory software system. Support quality control procedures, presentation of equipment and inventory control. Preparing inbound returns. Scan equipment back into inventory and return to warehouse inventory.

Logistics and Transportation
Preparing and processing shipments to ship small parcel and truckload. Ability to operate pallet jack. Loading and unloading trucks.

Technical Ability
Able to set-up small projector/screen and small audio sets

Safety
Perform daily checklists on Vans and trucks. Participate in safety team initiatives.

Warehouse Housekeeping
Clean and maintain a safe work area.  General warehouse maintenance

Equipment Repair
Perform minor repairs and maintenance on equipment

Click here to apply.

Required Experience
- High School diploma/GED
- Ability to follow written and verbal instructions
- Strong communication skills with other team members, site leadership team and internal and external customers
- Organizational skills with an attention to detail and accuracy
- Ability to multi-task while working in a fast-paced environment
- Basic computer skills with an emphasis on Microsoft Office and inventory management software
- Experience operating industrial pallet jack equipment
- A valid driver’s license and clean driving record is required for team members that may operate Company vehicles.
- Ability to drive a van and box truck

Additional Information
- Team members will be in contact with high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.. Working times include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines (hair length, facial hair and attire) as defined by CAVS team member handbook.
- You will be a team player, always helping in whatever role is necessary to provide exceptional client service
- You will represent Corporate AV and the Client’s interest at all times, and will act responsibly in every situation.
- You will be considerate and professional to everyone you are working with: fellow staff members, freelancers, vendors, and of course the clients.

Physical Requirements 
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The employee must be able to lift and/or move up to 50 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

ACCOUNT MANAGER

As an Account Manager you will be called upon to develop and manage our corporate, nonprofit, and special event business. We are looking for an individual who is self-motivated and detail-oriented, who can work independently, and who is focused on new revenue growth and customer service. The successful candidate must have experience in maintaining existing client relationships and ideally will have experience in the marketing or hospitality industries.

Additional qualities include prior success prospecting for new clients via the internet, phone, in person and at networking events. The Account Manager will be responsible for handling all production estimates and orders in a timely fashion, maintaining CRM and inventory software, and networking within industry organizations. The Account Manager will also be responsible for onsite client management and technical direction during large scale productions. 

Click here to apply.

Requirements:

• Associate’s degree required; Bachelor’s degree preferred
• Experience using Microsoft Office and the Internet
• Experience using CRM software a plus
• Excellent Communication and Technical Skills
• Valid driver’s license
• A passion for music, the arts, or entertainment

Benefits:

We offer the right candidate a true team atmosphere, a competitive salary, full benefit program and the job satisfaction that comes from working for an award winning organization!